Account Information

  • What is the 60-minute limit add-on?

    Our Full Time plan only allows each of your videos to be 30 minutes long. If you have a project that exceeds this, you can opt to pay an extra $149 which extends the limit to 60 minutes. This will apply to all your video requests for a month and is not limited to just […]

  • Where can I see my account and subscription details?

    While our Dang Video member portal is still under construction, please reach us at support@dangvideos.com to get info on your account payments and subscription details.

  • How can I get a receipt for my payment?

    We will send you an online receipt of your purchase as soon as we receive your payment. The receipt will be sent out to the email that you used when signing up for our service. If you did not receive a receipt, please contact support@dangvideos.com.

  • How can I cancel my subscription?

    You may cancel your subscription with Dang Video at any time before the end of the then-current subscription period. To cancel your subscription, email us at support@dangvideos.com or you can cancel by visiting – https://dangvideos.com/cancel/